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Sign In to your ReadyRefresh account to get more personalized support. They provide no customer help or service because they can line up with another: worst drivers and even worse customer service. ReadyRefresh charges per delivery and may apply additional fees for deliveries requested on specific dates. Product line items have been combined due to updated frequency. When I tried to call, disconnected me multiple times. Programs, Direct And even when I cancelled my account and returned the water cooler, they kept billing me every month for years and it was impossible to get them on the phone and get them to stop. I emailed them to see what was going on and they told me they bought ReadyRefresh. Save up to $20, plus FREE delivery on your first recurring order of single-serve case packs! To find out if you or your business are in one of our delivery areas, click your city or town listed below. beverage containers. AC+ION is a premium enhanced water designed to provide serious hydration so you can take on the world. ReadyRefresh offers free shipping for Refresh+ members. This is a one-time, fully refundable deposit that covers our 3 and 5-Gallon Bottles. You can also receive a text, phone call or set up notifications through the ReadyRefresh app. Saratoga Sparkling Spring Water is now available in 16- and 28-fl oz plastic bottles! 1 % . These empty containers are eligible for refund when returned to local With a ReadyRefresh coupon code, you can get big discounts on your favorite drinks. Yes! Find bottled water products from ReadyRefresh. Initially I had an issue with the hot/cold water dispenser I purchased, but I contacted customer service without any issues and they told me to leave it outside with my bottles and they would replace it with my next delivery. We have different ways of keeping you up to date on your next delivery. Simply log into your account and access My Recurring ProductsOpens in new window. Would you like to cancel this delivery? We make it easy to modify the products you receive on a regular basis. something to satisfy every taste. Adjusted, however, ReadyRefresh charged me again for the adjusted amount. Abbott. A leading-edge research firm focused on digital transformation. (Perhaps this is the investor group that seems to have arrived at about the time the lousy service began in April 2021?). To resume service, please call 1-800-274-5282. First, they tell you if you refer a friend you get $100 dollars and friend receives $50. It s probably intentional. How very sad I thought ready refresh by Nestle was a good company because I never had any problems before now. I contacted customer service. Awful. We appreciate all his hard work. Note: Skipped deliveries may be subject to certain fees and restrictions, see Terms and Conditions of ServiceOpens in new window. I'm moving-not only am I done storing their products-but I am not paying movers to transport them to my new home! Their working hours are as follows: You can use your online account on their website to change your order details. ReadyRefresh delivery service in California is available on weekdays between 7:00 AM and 8:00 PM. The wait times are horrible. Among these programs is the reuse of our 3- and 5-gallon containers in fact, our company leads the industry in the reuse of these containers. $11.69 Then you need ReadyRefresh. Save up to $20, plus FREE delivery on your first recurring order of single-serve case packs! That's what I'm paying for! After a year of bad service, I'd like to help others avoid this service. For more specific details, choose from the following payment methods: All checks should be made payable to "ReadyRefresh." They bought a previous water company I used to do business with and had canceled service. You can use it 24 hours a day, 7 days a week to manage your account, without any charge. I am beyond frustrated. Actual price: $14.99, .5 Liter (16.9 oz.) i had a hard time pulling it the part of their website were you can write a review, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. $8.99 After been a customer for 20 years Why haven't you picked up my empties and water cooler? To resume service, please call 1-800-274-5282. There, youll also have the option to cancel, skip or add a delivery. See salaries, compare reviews, easily apply, and get hired. Here you can edit the delivery you wish to change. AC+ION is a premium enhanced water designed to provide serious hydration so you can take on the world. Its been three months and I haven't received anything but my credit card keeps getting charged. This fee is established by state law for recycle eligible aluminum, plastic, glass, and bi-metal Additionally, all of our 5-gallon bottles are now made of PET #1 plastic which is also BPA-free. $8.99 supplies all at prices more affordable than you might think! Nope, you tell us what you want and we'll bring it right to your door. These documents and forms make it easy to update the information on your account when necessary. Talking to a support agent has been completely useless(on Monday since they have no support on the weekend). They are very difficult to work with and take a long time to respond. Organization, Educational Rescheduling a delivery is simple. Please send all payment related mails to below secure mailbox address: Changes to your delivery may impact previous promotions and/or pricing. You can adjust things such as the frequency of delivery, quantity, and contents of your . These empty containers are eligible for refund when returned to local I canceled my credit card cause I refuse to play their games anymore. Just go to the Manage DeliveriesOpens in new window section of your online account and pick a day that works better for you. Keep your water fresh with our cooler cleaning kit. This is a one-time, fully refundable deposit that covers our 3 and 5-Gallon Bottles. Institutions, Government Information, Hot, cold and ambient temperature options. This fee is established by state law for recycle eligible aluminum, plastic, glass, and bi-metal I recommend that you not do business with them and I wish I read the reviews before I did business with them. Error: They cancel the day before your delivery and there is nothing you can do about it. They are about to come pick up the damn machine is what they are about to do. Do I have to be at my home or office to receive my delivery? Avoid at all costs. Shop Case Packs Refreshing Ways to Shop. Your ZIP code helps us determine what products are available in your region. We use dedicated people and clever technology to safeguard our platform. Its nothing but a scam! Just go to ReadyRefresh.com, then find the section that says "Save Up To $50." . They consistently do not show up on the date they say they're going to come and several times they've said they delivered water which they never delivered. Just go to the My Deliveries section of our new website 24 hours a day, 7 days a week. They were absolutely horrible in every way. Next they cancel your water deliveries every month and if you cancel service for them to pick up equipment they reschedule your appointment for that too. Still Have Questions? If I am moving to a new address, do I need to cancel the account at my current address? The W-9 Form, or Request for Taxpayer Identification Number and Certification form, is generally by businesses to file an information return with the IRS on reportable payments made to others. You don't get a reply and they continue to charge credit card. It probably wouldn't have been a problem if they rescheduled for the next day but two weeks! Thanks. This 1 delivery guy name David Hicks that works in Jersey City is always high. - Bottle - Case of 32, $8.09 As a customer, you are responsible for the return and condition of these bottles. Do I need to be at my home or office to receive my ReadyRefresh. Sell My Personal Information, Do Not Sell My Personal town listed below. This is the absolute worst company ever! 4 months after they acknowledged the account cancellation, a truck showed up to deliver even more unwanted bottles. So I called again that just didn't go well. I told them that my account was already cancelled and I didn't want any deliveries, turns out it wasn't cancelled after all. If you don't pay this ghost water bottle service, they threaten you with collect letters and calls. My post was deleted which means y'all condone having y'all workers drive doing deliveries while high off weed. $12.99 Please check that your email address is up to date and enable notifications. This fee is established by state law for recycle eligible aluminum, plastic, glass, and bi-metal We offer ReadyRefresh delivery in many cities and states and we're constantly working to expand Just AGAIN got a cancel notice for Monday's pick up! Simply update your address, and well take care of the rest. Is the delivery driver of ready refresh and has deliver water to our Aera area in belridge for lots of year and have never had a bad attitude with contractor or clients always very friendly and attentive with any worker as he does his work dropping off the drinking water, always asks if anything else is needed. Discounted price: You can further help us by providing delivery instructions for your ReadyRefresh deliveries. Please enter a valid ZIP code. Cleaning Services, Bottled Water Safety & There's a new way to savor the Saratoga experience. I am fed up! You can also always access your current delivery schedule online by navigating to My account Manage Deliveries. ReadyRefresh has a rating of 1.41 stars from 718 reviews, indicating that most customers are generally dissatisfied with their purchases. I already received my delivery. Leave a note or tell driver you don't want water--it doesn't matter they charge anyway. Its easy! $8.09 Your unique 10-digit account number is associated with your account address and is listed on each of your paper or electronic invoices. Please tell us as an insider what kinds of policies ready refresh has and why customers are treated so poorly. Store Delivery, Emergency $8.99, Discounted price: Will not order again. Opens PDF in New WindowChange of Ownership forms can be easily downloaded and printed in order to transfer your account to another person or company. something to satisfy every taste. This is the ZIP code of the address where you receive your deliveries. I came outside, heard shuffling in truck, thinking driver was getting my boxes. Our Water Dispenser are available for sale or rent. About: Get easy access to your ReadyRefresh account and keep your favorite beverages. To resume service, please call 1-800-274-5282. Error: Published by Nestl on 2023-01-18. Now they are threatening to send a delinquent balance to collections. Yes! They told me it was cancelled and then out of nowhere about a month ago I get a 5 gallon bottle from Culligan delivered. Reviewers complaining about ReadyRefresh most frequently mention customer service, water delivery, and empty bottles problems. Funny. Ordering online is quick and easy or you can call us at (800) 220-8286. I had to use the basement side door to move them out the way. If youre a new customer, you can automatically get a ReadyRefresh coupon for $50 off and free delivery on your first purchase. As a customer, you are responsible for the return and condition of these bottles. ReadyRefresh is ensuring consistent delivery that is sustainable too! I would not recommend this service unless you want have your bill increased every month and no water because they canceled your delivery. want it. That adds an extra $15 - $20 per month to my bill making it over $100 for 4 - 5gal bottles, the monthly pmt on the dispenser and usually 1 case of sparkling water.