Reviews of broadband routers and modems. https://www.openreach.com/building-developers-and-projects/fibre-for-developers from Dec 2022 new builds are mandated to have FTTP. Colt have offered network partner services for years, which comes along with network layout. FTTP is available here, but the map says otherwise. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. "As such, Openreach needed certainty that it would be able to make a sufficient return on investment before embarking on the next stages of roll-out.". Sign up for a free account and start accessing the resources here. APX-GIS is integrated with Openreach and gets automatically all the PIA (Physical Infrastructure Access) data. However at launch the tool is still missing a few key features, such as the requested ability to show how much capacity is available in each duct and which parts of the network have already been reserved for building work by other companies. Openreach has been testing a number of procedural enhancements over the past six months, introducing new rules on faster surveying and building, allowing CSPs to inspect Openreachs infrastructure themselves; giving CSPs the authority to carry out some work themselves without its permission, such as clearing blocked ducts; and installing new distribution joints inside its junction boxes. They damage the cable already installed along the congusted duct route.. Who is responsible for the damage? Exactly as ian72 says, you have to click through all of the providers otherwise to determine which AltNet is actually returning a result. As part of the measures, Ofcom will effectively freeze the wholesale fees Openreach charges for providing "superfast" data speeds of up to 40 megabits per second, which rely on copper links via fibre to the cabinet (FTTC) or older technologies. To have this resolved you must contact the provider you wish to go to and ask them to complete an ORDI. I have the same problem as described in the above post. Finally :) I had tried to look this info up before and found it diffiuclt to understand. "Full-fibre broadband provides a reliable, future-proof, consistent and dependable service that will be a platform for economic growth and prosperity throughout the UK for decades to come," said Openreach Chief Exec Clive Selley. It is the gateway to a streamlined process which will allow you to proceed with your proposals where they do not impact on BT assets, subject to prior written agreement on costs and design etc. FTTP in DE11 7DN not available yet from Openreach in our system but Virgin Media is and flags on map as believed to be an RFOG location. To expand the network with new elements, simply expand the design with the new layout, using the design module that APX-GIS incorporates. News Ultrafast full fibre is changing how we work and live 26 May 2021 The Centre for Economics and Business Research's new report for 2021, Ultrafast full fibre broadband: a platform for growth, confirms . To improve things we have added two new image layers to the maps A layer that will show postcodes where any FTTP network is present A layer that excludes Openreach, KCOM and Virgin Media RFOG i.e. Click here to find out exactly how our team can help you. A Fact Check, Identifying BT and Virgin Media's Broadband Street Furniture 2020, Swapping to Broadband VoIP from a UK Copper Home Phone Line, A Comparison of Home Broadband Router Specs from the Big UK ISPs, 2018 Update - VDSL Router Options for UK FTTC Fibre Broadband ISPs, Retentions - Tips for Cutting Your Broadband Bill Without Switching ISP, 2017 UPDATE - Which is the Cheapest Unlimited Superfast Broadband ISP, The UK Electricity Costs of Home Broadband ISP Routers Compared, Tips and Advice for UK Students Choosing a New Broadband ISP, A Guide to Switching UK Broadband and Phone Provider After June 2015, 10 Top Tips for Boosting Your Home Wi-Fi Wireless Network Speeds, Router Options for UK FTTC Superfast Broadband ISPs (2015 UPDATE). (check your broadband speed instantly using the most accurate UK based speed test), (continuous monitoring of your broadband quality), (test files of varying sizes to help users diagnose problems with their broadband connection. Readers might recall that Ofcoms original Strategic Review announcement in February 2016 (here and here) included a revised approach to Openreachs existing Physical Infrastructure Access (PIA) product, which will help ISPs to build alternative fibre optic broadband networks (FTTP/H) by granting them easier and more flexible access to the operators cable ducts. Openreach is a highly regulated and functionally separate business designed to provide products and services in a non-discriminatory way, primarily through obligations to sell those products on an Equivalence of Inputs (EoI) basis. Create a new generation of scientists capable of managing data-rich and computationally intensive tasks. As part of that the national telecoms regulator also called on Openreach to provide comprehensive data on the nature and location of its ducts and poles to rival providers (here), which the operator now appears to have delivered ahead of schedule. In theory this means that related ISPs will no longer need to request static records and network diagrams from Openreach when planning their own broadband networks. Their ability to profit from building rival networks would have come under pressure if they had been required to match new full-fibre price caps imposed on Openreach. However, the decision lays Ofcom open to criticism that is has given a near-monopoly operator a generous deal. We run the UK's digital network. Our broadband teams are a little busier than normal at the moment, but they'll reply as soon as they can. But just wondering if this will still solve my issue. Hey@pieron187, thanks for getting in touch. An announcement on that is expected imminently. Can't get a decent speed on a traditional broadband service? Openreach Fax. In that process there seems to be ~6m install timeframe. I have the same issue described above, I will message trough tweeter with a link as requested. Democratic insiders are all over the map about whether they'd prefer Ron DeSantis or Donald Trump versus Joe Biden in 2024. This new duct and pole access mapping is free and includes the United Kingdom. Networks are forever evolving, so it is essential to maintain an updated inventory of the asset. The leading UK property search provider in residential and commercial markets. Heres why our Portfolio service is for you. Find out what that means, as well as information about our four divisions. This is brilliant. I spoke to Openreach on 2 occasions and in both cases I got told that it's a very simple process that service provider (Vodafone) needs to follow. The old PIA solution was a bit of an administrative muddle, which also suffered from awkward costs and was more intended for helping to connect residential homes. I spoke to Openreach on 2 occasions and in both cases I got told that it's a very simple process that service provider (Vodafone) needs to follow. Submit your idea so that we can highlight it! Overland Park, KS 66204. Customer Services: 0800 977 8810 [emailprotected]. Opening up the Openreach duct and pole assets was a key demand made of BT by Ofcom in its 2016 review of the UK communications sector. Weve loaded our platform with features and benefits to make your life easier. Click on the link to the right to subscribe to our newsletter. Firstly, we need you to sign in so we know who you are. Really terible experience so far. Hosted by NetConnex in Telehouse, London. It said it believed its approach should mean about 70% of the UK would still end up with a choice of networks. Who do you blame then? To improve things we have added two new image layers to the maps. Additionally, the system has a powerful mechanism for interconnection of elements that allows you to generate, automatically, the splice charts and the logical topology of all the elements of the network. Lilley said he hoped the service would put the onus on CSPs to do more work to plan their networks without relying so much on Openreach. We normally respond within an hour, but as I'm sure you can understand, we're extremely busy at the moment and it may take a little longer than usual. Introduction to our commercial broadband data services. We hope that these new, simpler processes which have been designed and developed in partnership with the industry will encourage more companies to invest, particularly in parts of the UK that are not already served by high-speed networks.. What this review does not do is ensure ultrafast connections reach the 20% of the country where BT and its rivals still don't believe they can make a commercial return. The Centre for Economics and Business Research's new report for 2021, Ultrafast full fibre broadband: a platform for growth, confirms digital connectivity's crucial role in helping us through Coronavirus and in changing how we work and live for the better. One very cheeky question. Let's get started. REACH staff are available by email and phone to answer your questions. "It's true we certainly want to make sure that BT can have a fair bet on this investment, but at the core of our approach is that we are trying to get competition into the wholesale network layer, of broadband for the future, really for the first time in quite a new way," Dame Melanie Dawes told BBC Radio Four's Today programme. I'm having a bit of flustrating experience with Vodafone customer support. CSPs will then be able to reserve the infrastructure they want to use, said Lilley. Openreach lays down and maintains the fibre-optic cables involved as well as operating the associated telephone exchanges, and then sells use of these services to individual internet service providers. Not just the physical damage but the loss of service and reputation of Openreach. ), (a page explaining how different broadband technologies work; designed for technical audience), (hands on video guides help you resolve problems). Great update. Only the service provider can do this. The number of full fibre providers we are tracking has been growing and this growing list is making it harder for users of our broadband maps, since to there is now a very long list of FTTP providers. The number of Openreach exchanges at the 75% and higher for Openreach FTTP coverage is now at 502, an additional 12 slipping past the 75% mark in the 3 weeks between our last tracking . The purchase not only gives IBM a managed SaaS and AWS marketplace version of the popular open-source Presto database, but All Rights Reserved, rganising and managing commercial portfolios require hours of admin time. Network records are very confidential, he told Computer Weekly. . You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. Enabling access to the web-based mapping service will further speed up this process, Openreach said, allowing CSPs to inspect static records and network diagrams to plan their network builds without having to constantly refer back through Openreach. APX-GIS provides a planning, design and operation tool that allows you to plan the deployment in a unified way. You should not proceed with any demolition or construction work until we have agreed terms which protect the relevant BT assets. That statement is a just what could happen, not what this system provides. This search provides a plan that can be used to supplement the findings of the BT Openreach Wayleave Search. The map is particularly up to date. The watchdog had previously forced these to fall by about 20% over recent years. The FTTP 'blobs' in my area are new builds. When to contact Openreach First contact your Service Provider You should talk to your phone or broadband service provider such as BT, Sky, TalkTalk etc, as Openreach will not be able to help you if you: have a question about your bill have a problem with your service, like a fault have a query about an engineer visit Are there some Altnets in the Alt-Net layer that do not show in the list of FTTP suppliers. Last I checked, Scotland and Wales were part of Great Britain. The road closest to where one appears is called Hinchcliff Drive and also Ambridge Crescent and Richardson Way. These two layers are NOTHING to do with speed tests. REACH launching Core Consultants to support Black-led nonprofits. Do Not Sell or Share My Personal Information. There is an area just north of Littlehampton called Wick in West Sussex which shows a few postcodes on the Altnet FTTP as live and yet I have turned on every individual checkbox for all ISPs and they don't appear. Wow thanks to this I just found out there was an altnet available here. Broadband switches should be less 'hassle' - Ofcom, Broadband cost 'locks poorest out' of key services, Openreach creating 5,300 jobs to aid fibre rollout, BT faces lawsuit over landline 'overcharging', More than 20,000 Russians dead in Bakhmut, US says, AI pioneer warns of dangers as he quits Google, France May Day protests leave dozens of police injured, 'My wife and six children joined Kenya starvation cult', On board the worlds last surviving turntable ferry. Our mission: Advance health equity through coverage and care for underserved people in our region. Cable & Wireless Communications still exists in a form, majority share is owned by VM. Use a private browsing window to sign in. Broadband data services we provide to businesses including availability, etc. The line monitoring system allows you to track the performance of your broadband connection in terms of latency and packet loss. I offered them to send them these instructions but they insisted that they can't do anything about it and were not willing to even give me the details of someone who could look into it. We also use them to offer content that's personalised and relevant to you. You can find more information on doing this here. Are you denying the service is not available to Scotland, wales or Ireland and neither is/was MBE? In addition to controlling the deployment process, it is possible to carry out a comprehensive control of the delivery and avoid actions without inventory. Most populous nation: Should India rejoice or panic? If you're at home or work and have a problem with your phone or broadband or want to change an engineer appointment you MUST contact your service provider (the people who you pay your bill to). Limited to strictly vetted ISPs due to the security issues. Thanks for updating us@s-nas, either myself or one of my colleagues in the Social Media team will be in touch as soon as we reach your message. All submissions into the ORDI robot must be done using the formwise on the Openreach portal. You truly have no clue but I guess your DID should be considered with your responses. Openreach is committed to sustainability. Thanks, Brilliant, thanks@pieron187. this normally takes about 3 days. Reduce overheads and delays for large volume transactions, or single, complex sites with our professionally managed portfolio services. Read about our approach to external linking. There is a mismatch of information between ourselves and the providers which is preventing an order. The price Openreach charges for faster and more reliable FTTP connections will remain unregulated. Customer Services: 0800 977 8810 - [email protected] SITE SEARCH. Explore in 3D: The dazzling crown that makes a king. NO wales, No scotland or Ireland.. 0800 023 2023. Global to local analysis of systems sustainability. And Ofcom has said it will review all long-term discount arrangements offered by Openreach to its clients, and will intervene if necessary to prevent the firm from stifling investment by rivals. It is the gateway to a streamlined process which will allow you to proceed with your proposals where they do not impact on BT assets, subject to prior written . Unauthorised reproduction prohibited. so why on earth would you expect it to be free this is Clive Selley CEO Openreach View, Our ducts and poles have been open to these companies for several years, and Ofcom has been clear that the price to access them is in line with international comparisons, but they havent been used on a large scale to date. In theory this means that related ISPs will no longer need to request static records and network diagrams from Openreach when planning their own broadband networks.. Did he not say Vodafone it depends which of their networks you are on about, theres more than one.. CSPs keen to use the service will be thoroughly vetted and verified before gaining access to what remains in many cases extremely sensitive data, said James Lilley, Openreach general manager of service and infrastructure product. Any chance you can help me resolve this issue please? There are at least 3 dots I can see that appear for Altnet FTTP but don't seem to appear under any other option I select. Openreach was created in 2006 to maintain and build the phone and broadband networks that connect UK homes and businesses to the world. Access is via the Internet with all users of the service being given unique user accounts and passwords. As our infrastructure already exists, CPs will be able to build and expand their fibre network in far quicker timescales than if building it from scratch. You might want to link to the map from this post as I had to hunt around for it.

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