Your FCC will be attached to your cruise line loyalty information or rewards profile the VIFP Club at Carnival, for instance, or Royal Caribbeans Crown & Anchor Society. 98765432. What kind of compensation will they receive? This post contains references to products from one or more of our advertisers. If you cancel after the final payment due date, you will be subject to cancellation charges as determined by the cancellation schedule for your booking. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? Is FCC Transferable. If you cancel, it's 75% of booking deposit less the $100 per guest. Guests with nonrefundable flights booked through Flights by Celebrity will automatically receive a refund. Retrieve the reservation for which you want to apply the cruise credit. If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. No, go to the New England/ Canada thread. Call us at 800-288-6006 if you need help finding the perfect cruise. From August 2022 Travel + Leisure, published by TI Inc. Is FCC Transferable. Updated: 7 minutes ago. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. Choose from a wide variety of Caribbean sailings aboard our award-winning fleet, including our revolutionary Edge Series ships. FCC ISSUANCE: 1. You may change the price and offer as many times as desired up to 48 hours before the scheduled departure of the sailing. Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. For an explanation of our Advertising Policy, visit. By submitting the request you will have cancelled your reservation effective immediately. The original cruise fare price and promotion will be protected when selecting an alternative Caribbean sailing aboard Celebrity Summit departing between 9/16/21 and 10/30/21. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have." Royal Caribbean states a $100 per person change fee would be required. FCCs are transferable to family and friends, can be used partially and can be applied on more than one new booking. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. %PDF-1.6 % Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. To have the FCC transfer done an email with specific details of the FCC and who it is being transferred to needs to be sent to celebrityrrs@celebrity.com (Celebrity resolutions). Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. X\98I7'&_umi`6X $"IFY 3F RDHnA$ y RDJG8 V8BL wh endstream endobj startxref 0 %%EOF 125 0 obj <>stream You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. The issue's been escalated to supervisors at both the agency and Celebrity. Announcing Our 2023 Cruisers' Choice Award Winners! Will I receive a refund for those? Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. Once the FCC is transferred, then that person can use your FCC since it belongs to them going forward. It's my understanding that you can only transfer an FCC to someone who is part of the same booking. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. Check with the cruise line as many of them will allow a name change on a cabin but you may have to book using the FCC first and then make the name change afterward. I recently spent close to two hours with a Celebrity rep who checked with a supervisor on process. Share . My TA come up with a workaround. This varies by cruise line. Related: Are drinks packages worth the price? I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? Deadline to request a transfer is May 4, 2022. The FCC holder has to call then they issued a new FCC to the recipient. For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. Terms and Conditions Apply. For more cruise guides, tips and news, sign up for TPGs cruise newsletter. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. You can redeem any FCC by calling us. By Contributor. Hopefully it can be worked out. By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. Partial value transfers or transfers of remaining FCC balance are . hZoSGW DGU!AHJ|IZh-&qd9EecTlUUr"UA**KVUTT*s2Q*chtCe? Ym. Book all in a cabin and apply all FCCs. That means you've. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. A Future Cruise Credit (FCC) is simply a voucher for future cruise travel. All Rights Reserved. However, FCCs cannot be used to obtain a refund. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Most cruise lines are offering 125% FCC for cancelled . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Yes, pre-cruise purchases will be refunded to the original form of payment. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? How can I start the process for a full refund? KNOXVILLE, Tenn. ( WVLT /Gray News) - Two high school students in Tennessee ended prom night with a little fishing when they made a big catch. If my current sailing has been canceled and had used a previously issued FCC, what will be the amount of my newly issued FCC? Has anyone had success getting their FCC transferred to someone else? Multiple FCCs may be applied per guest within the same reservation. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. If you choose to cancel, the carrier should allow you the use of the ticket within 12 months of the ticket issue date. The Royal Caribbean cruise line has made a change its customers have been asking about. On 6/2/2022 at 1:50 PM, PTC DAWG said: Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCC's from family members to the Wife and I..it takes patience and a few calls. That's how they explained it to me, and arrived at $475 certificate. Holland America Line. Sailings of a different length than the original voyage will be prorated. Celebrity said That is true if you transfer the booking. Couldnt just apply it over the phone. There are some exceptions to this rule that allow you to apply your FCC to an existing reservation. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Even if youre not familiar with World Travel Holdings, you surely know its brands, which include CruisesOnly, Cruises.com, Cheap Cruises, Dream Vacations and CruiseOne. Would have made it much easier for me to use on future cruise. I was takingmy daughter and granddaughter on a cruise which we cancelled. For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. Has anyone had success getting their FCC transferred to someone else? Planning a cruise? Book it List Event 75% off 2nd Guest + Savings, INFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. We paid for my parents to sail in the Villa Suite with us and this sailing was cancelled in December 2020 due to covid. Get our most popular amenitiesdrinks, Wi-Fi, and tipsprepackaged when you book All Included and save up to 45%. If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Very much appreciate any information you might offer. Several cruise lines will allow FCCs to be transferred to another person, but its also important to note that they have no cash value and often times only one transference is allowed. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? He said that I am to make the booking and then he calls Celebrity and applies the FCC to my booking number. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Refunds will be processed to the original form of payment. Here, Crooks answers the most common questions about future cruise credits, known as FCCs, in industry parlance. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. You might receive a Future Cruise Credit if a . Responses may take 7 to 10 business days. The company is the largest seller of cruises in the world. If you have booked any shore excursions, beverage packages, or other pre-cruise purchases, you will receive a refund to the original form of payment. Some transgender Missourians and health care providers sued to overthrow the rule, and a St. Louis judge pushed back its effective date from last Thursday to Monday at 5 p.m. as she weighs whether . Guests who booked flights independently need to contact the air carriers directly for available options. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. Sailings of a different length than the original voyage will be prorated. Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. The amount of Future Cruise Credit varies depending on the cruise line. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. They issued FCCs back in my parents name for their share of the deposit even though I paid with my credit card. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. On the other hand, I've seen many posts from people who have FCCs that they can't use and bemoan the fact that it's money lost. Celebrity Cruises ; Is FCC Transferable Please Read: COVID-related Discussion. FCC may be transferred to another guest in an Individual or non-contracted Group booking. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Improve earnings, maximize rewards and track progress toward dream trips. Celebrity Cruises has contacted their customers advising them of a change to future cruise credits (FCC) by removing the limitations on dates where a future credit can be used which will now be indefinite.. At the same time, the cruise line is killing the 25% Bonus they offered to customers when choosing the FCC over an outright cash refund though customers can use the existing bonus credits . Reservations that Lift & Shift after final payment date are subject to cancellation charges based on the original bookings cancelation policy. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. Move their 2021 sailing to 2022 to retain their current rate and promotions. Please be aware of deadlines in order to request a refund. No. What did the Cruise with Confidence program offer? Future cruise credit (FCC) is a bit like store credit from a cruise line. But during the COVID-19 pandemic, some lines have extended the "use by" dates for future cruise credits several times. If they can't get the refund they are due, will we be able to transfer the FCC to us for our use and we can give them the related $$? Call us at 800-211-2039 if you need help finding the perfect cruise. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. Carnival Cruise Line Carnival Cruise Line has suspended all sailings through April 30, 202, with additional dates canceled throughout 2021 and into 2022 on select ships that have left the fleet. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, Southwest unveils stunning new Hawaii-themed aircraft, How to redeem Chase Ultimate Rewards points for maximum value, IHG Rewards Premier Business card review: The annual fee is justified. The issue's been escalated to supervisors at both the agency and Celebrity. In addition to canceled NRDB, $100 per person service fee also applies to changes to NRDB ship or sail date. Royal Caribbean will allow a one-time transfer of an FCC to someone else. No. FCC Coupon Number (s): 98765432. However, FCCs cannot be used to obtain a refund. Call 800-211-2039 or book online at United Cruises today. Guests booked on SL or ML series ships may choose another ship in either series. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license.

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